Shipping & returns.

Checkout remains in Stripe test mode. These provisional terms must be replaced with the confirmed warehouse, carrier, landed-cost and return-address details before live orders are enabled.

Prototype delivery promise

The current checkout displays complimentary tracked delivery with an estimated five to ten business-day window. This is a placeholder for testing the purchase journey, not a public fulfilment commitment.

Proposed return standard

The recommended launch policy is a clearly disclosed 30-day return window for unworn items in their original packaging, subject to mandatory consumer rights in the destination market. Hygiene exclusions for earrings require market-specific review and a visible pre-purchase disclosure.

Damaged or incorrect items

Customers should be offered a replacement or refund for verified damaged, defective or incorrect items. The final policy needs a real customer-care email, response target and local return instructions.